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Upper-Floor Seepage Responsibility: Communication and Evidence

Cross-unit seepage needs early communication and evidence; departmental and civil tracks differ—general info only.

Suggested steps

  1. Photo/video the stain with dates and weather/water-use notes.
  2. Notify the upper flat in writing or via management; ask them to check trays/pipes.
  3. If stuck, report via Joint Office / 1823.
  4. Consider a surveyor report when needed (cost and weight vary).

Link to Joint Office process

Do not

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